Terms and Conditions

Terms and Conditions

General ProvisionsThese are the terms and conditions for using the "Diyafat Rateel" store, its subdomains, websites, related services, and tools.

Dear Guest, by accessing this website, you confirm your full agreement with the current terms and conditions. If you do not agree, you must refrain from using this website. The site reserves the right to modify, change, add to, or remove parts of the Terms of Use at any time without prior notice. Changes become effective immediately upon posting on the website. Please review the Terms and Conditions regularly to stay updated. Your continued use of the site constitutes your full acceptance of any changes made to the Terms of Use.


Website Usage Guidelines

Age Requirement

You must be at least 18 years old or accessing the site under the supervision of a parent or legal guardian. We grant you a non-transferable and revocable license to use the website under the specified terms and conditions. This license is for the sole purpose of shopping for personal items sold on the site. Commercial use or use on behalf of any third party is strictly prohibited unless explicitly permitted by us in advance. Any breach of these terms will result in the immediate revocation of the granted license without prior notice.


Content Ownership

All content on the site—including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software—is the exclusive property of Diyafat Rateel Store or its users, suppliers, or licensors, and is protected under intellectual property laws including copyrights, trademarks, and patents.


Customer Account Registration

Certain services and features available on the site may require registration. By choosing to register, you agree to provide accurate and up-to-date information and to update it promptly if any changes occur. You are solely responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use. Diyafat Rateel Store shall not be held responsible for any loss or damage resulting from disclosure or misuse of your login credentials.

If any information provided is found to be inaccurate, incomplete, or misleading, or if we reasonably suspect so, we reserve the right to suspend or permanently block your access to the site and its services.


Electronic Communications

By registering on our site, you agree to receive promotional emails. You may unsubscribe at any time by clicking the link at the bottom of any promotional email.


User Submissions

All content you post or submit to the site—including but not limited to questions, reviews, comments, and suggestions—becomes our sole property. You grant us the right to use the name associated with your submissions. You may not use a false email address or impersonate someone else. We reserve the right to remove or edit any submissions but are not obligated to do so.


Order Acceptance and Pricing

Orders

We reserve the right to refuse or cancel any order for any reason at any time. We may require additional information or verification before approving an order, such as phone number or address confirmation.

Product Descriptions

If a product is not as described, you may return it according to the return policy listed below.

Pricing Information

We reserve the right to correct any errors in pricing and to refuse or cancel orders placed at incorrect prices. You will be notified via email in such cases.


Return Policy

Diyafat Rateel accepts returns based on product condition and in accordance with the published return policy.


Indemnification

You agree to indemnify and hold harmless the site, its affiliates, employees, agents, and suppliers from any claims, liabilities, losses, or expenses (including legal fees) resulting from your violation of these terms or any applicable law or third-party rights.


Severability

If any provision of this agreement is deemed invalid or unenforceable, it shall not affect the validity and enforceability of the remaining provisions, which shall remain in full effect under applicable law.


Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of the Kingdom of Saudi Arabia. Both parties agree to submit to the jurisdiction of Saudi courts and waive any objections based on venue.


Termination

In addition to any legal or equitable remedies, we may immediately terminate this agreement and revoke your access rights without prior notice. Upon termination, you must cease all site usage. We may disable your login credentials and deny further access to the site. Termination does not affect accrued rights or obligations prior to the termination date. If you are dissatisfied with the site or any of its terms, your sole and exclusive remedy is to stop using the site.